A Systems Thinking Approach to Data-Driven Product Development

DS 116: Proceedings of the DESIGN2022 17th International Design Conference

Year: 2022
Editor: Mario Štorga, Stanko Škec, Tomislav Martinec, Dorian Marjanović
Author: Tommy Langen, Kristin Falk, Mo Mansouri
Series: DESIGN
Institution: University of South-Eastern Norway, Norway
Section: Systems Engineering and Design
Page(s): 1915-1924
DOI number: https://doi.org/10.1017/pds.2022.194
ISSN: 2732-527X (Online)

Abstract

The amount of information in our society and its opportunities have given rise to Big Data research. The systems supplier industry needs suitable tools and methods to ensure the harvest and utilization of Big Data in their product development. This paper used Systems Thinking to analyze the current state in the industry and suggested leverage points for further research direction. The findings suggest that the research project should emphasize the industry cases, the collaboration between the companies and academia, develop a Big Data systems architecture, and maintain a socio-technical view.

Keywords: product development, socio-technical systems, big data analysis, systems thinking, systemigram