MAPPING THE PRODUCT DEVELOPMENT PROCESS FOR DYSFUNCTION IDENTIFICATION
DS 77: Proceedings of the DESIGN 2014 13th International Design Conference
                        Year: 2014
                        Editor: Marjanovic Dorian, Storga Mario, Pavkovic Neven, Bojcetic Nenad
                        Author: El Gamoussi, S.; Costa Affonso, R.; Cheutet, V.; Lelievre, A.
                        Series: DESIGN
                        Section: DESIGN ORGANISATION AND MANAGEMENT
                        Page(s): 1521-1530
                        
Abstract
In the current competitive industrial context, controlling and improving the Product Development Process (PDP) are of prior interest to meet the multiple customer requirements at the shortest time. To this purpose, it is necessary to understand the whole PDP, and identify dysfunctions to improve the process. Nevertheless, a lack of process mapping tool which take into account the PDP specificities is currently recognized. This article proposes a tool that models a process mapping in the PDP context, fitting the above requirement. Such tool is being deployed in our industrial partner.
Keywords: process mapping, dysfunctions, product development process, lean